Managed IT Services

Managed IT Services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions in order to improve operations and cut expenses. It is an alternative to the break/fix or on-demand outsourcing model where GBAYTECH, the service provider, performs on-demand services and bills the customer only for the work done. Under the Managed Services subscription model, the client or customer is the entity that owns and has direct oversight of the organization or system being managed whereas GBAYTECH is the service provider delivering the managed services. Here are a few of the Managed Services we offer. Call us for more information.

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Practice Management Software Support (PM)

  • New PM installations
  • Migrating from a previous PM
  • Information Privacy Audits
  • Scan files to Digital (.pdf) for import

We provide local, experienced and dependable support services for many practice management software programs for the medical, dental, legal and other professions.

Some examples include ACCURO, ABELMed, ABELDent, Tracker, AVIMark and others.

Professional PC, Laptop and Server Maintenance Services

Keeping your equipment maintained and working at it's optimum ability is a key requirement for many businesses.

We tailor a hardware/software maintenance schedule that will keep your equipment running at it's optimum. We can provide monitoring of your equipment for hardware and software health, and help prevent premature failure.

We can also assist with setting up backup operations so that your critical data is not lost, or worse, compromised by malicious software.

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Network Design, Implementation and Maintenance

Networked computing is at the core of almost all business operations. Your staff need to be in constant contact with each other and all your vital documents, to ensure that they can collaborate on projects in the most productive and efficient manner.

Access to Cloud Computing, On Demand Software Applications, Virtual Private Networks (VPN) and offsite Backups all require a stabe network.

We can assist with a review of your existing small business network needs and make recommendations for improvements.

Document Management

Document management is a business practice that preserves natural resources, secures vital information from disaster, and even creates office space. Save time by finding documents quicker. Save money by reclaiming valuable office space and reducing paper costs.

It begins with the conversion of paper files to a digital format (.pdf) that can be used to email, fax and work with other applications.

Digital copies of your documents can be stored on the cloud to protect from any catastrophic events that could happen in your office.

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